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내 사이트 {{ myBranchesCount }} Overview Member {{ membersCount }} 게시판 {{ postCount }} Category {{ primaryCategoriesCount }}/{{ secondaryCategoriesCount || 0 }} Advertisement Report {{ pendingReportsCount }} Statistics 디자인 Settings 앱 설정 포인트 설정 본사 상담하기 Operation Guide All Features 추가 개발 요청

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가맹사 운영 가이드

가맹사 운영에 필요한 모든 정보를 확인하세요

가맹사 운영자를 위한 필수 운영 가이드입니다. 아래 내용을 숙지하여 원활한 사이트 운영을 진행해 주세요.
Getting Started Guide
  1. Sign Up: First, sign up at www.sonub.com.
  2. Add Site: After signing up, add a site from the dashboard to start your branch operation.
  3. Admin Login: Access your branch site domain at /user/login to log in as an operator.
    (예: https://your-branch.sonub.com/user/login)
  4. Member Activity: Operators can also sign up as a regular member on the branch domain to write posts and participate.
필독! 신고된 글/댓글을 관리하지 않으면 가맹사 사이트가 강제 폐쇄될 수 있습니다.

Operation Guide

Here is helpful information for smooth branch operation.
1. Site Settings

Please complete the basic settings below before starting your branch site.

Do this first!
Country Selection — Please select which country's expat information the site will provide.
Basic Settings
  • Change site name
  • Upload logo/favicon
  • Select layout
  • Set copyright info
Design Mode - Logo Settings (Top)

Can be changed at Design Mode → Top "Logo" → "Settings".

  • Site Name
  • Site Logo Image
  • Favicon (Browser Tab Icon)
  • Site Preview Image (Displayed when sharing on SNS)
Design Mode - Footer Info Settings

Can be changed at Design Mode → Click footer area → "Settings".

  • Copyright Text
  • Company Name
  • Business Registration Number
  • Contact Phone Number
  • Contact Email
  • Company Address
Design Mode - Widgets & Sidebar
  • You can change widget placement and settings.
  • You can customize the sidebar as you like.
Domain Info
  • A default subdomain is provided.
  • You can connect a custom domain if needed.
  • SSL certificates are issued automatically.
2. Member Management

Member list can be viewed from Dashboard → Members menu, sorted by recent registration.

Unified Member System
All branches operate with a unified member system.

Members can log in to all branch sites with one account. The following profile information is shared across all branches.

  • Nickname (Display Name)
  • Profile Photo
  • Gender
  • Date of Birth
  • Phone Number
When a member updates their profile on any branch, it is reflected across all branches.
Points Managed Separately per Branch
Points are managed separately for each branch.
Points are independently earned/deducted based on activity in each branch, without affecting other branches.
How to Earn Points

Members can earn points in two ways.

① Automatic Earning through Site Activity

Points are automatically earned based on the amount set by the admin when writing posts, comments, or giving likes.

② Purchasing Points from Admin

Members can purchase points by paying the branch admin directly. The admin can charge points to the member from Dashboard → Member Management.

How to Set Activity Points

Admins can set activity points per category (board) from Dashboard → Point Settings.

  • Post Points: Points earned when writing a post
  • Comment Points: Points earned when writing a comment
  • Like Points: Points earned when liking a post
Setting points to 0 disables point earning for that activity.
Comment and like points are only earned within 24 hours of the post being created.
Earned points are automatically revoked when a post or comment is deleted, or a like is undone.
How to Use Points
Members can register banner ads using their earned points. Use points to promote your business or services on the site.
3. Board Management

Post list can be viewed from Dashboard → Board menu, sorted by most recent.

How to Manage Posts
  • Please delete inappropriate posts after review.
  • Please review and handle reported posts promptly.
  • Please check for spam or advertisement posts regularly.
Branch-specific Post Management
Each post shows which branch it was written on.
  • Posts written on a branch are managed by that branch's administrator.
  • Posts from other branches are managed by their respective branch administrators.
4. Comment Management

Comment list can be viewed from Dashboard → Comments menu, sorted by most recent.

How to Manage Comments
  • Please delete comments containing profanity or defamation after review.
  • Please review and handle reported comments promptly.
  • Please check for spam comments regularly.
Branch-specific Comment Management
Each comment shows which branch it was written on.
  • Comments written on a branch are managed by that branch's administrator.
  • Comments from other branches are managed by their respective branch administrators.
5. Category Management

You can systematically manage the board structure through categories.

Category Structure
  • 1st Level: Main Category (e.g., Community, Information Board)
  • 2nd Level: Sub Category (e.g., Free Board, Q&A) — Actual Board
  • You can change category order by drag and drop.
Shared Categories
You must connect 2 or more shared categories!
  • If you don't connect shared categories, 4 defaults will be forced.
  • You can choose from various shared categories such as Q&A, Job Postings, etc.
  • Posts from other branches registered in shared categories will also be displayed.
6. Report Management 필수!

Report management is the most important operational task. Please be thorough.

If reports are not handled, your site may be forcibly closed.
How to Check Reports
  • You can check reports from Dashboard → Reports menu.
  • Notifications are sent when new reports are received.
  • Please review report details thoroughly before processing.
How to Process Reports
  • Approve: Block the post/comment if the report is valid.
  • Reject: Dismiss if the report reason is invalid.
  • Processing results are automatically notified to the reporter.
It is recommended to process reports within 24 hours of receipt.
7. Access Statistics

You can check access statistics to use for site operations.

Key Statistics
  • Total Visits (Page Views)
  • Unique Visitors (Unique Members)
  • New Posts/Comments
  • New Member Registrations
How to Check Statistics
  • Click Dashboard → Statistics tab.
  • You can query by selecting a time period.
  • You can view trends with daily/monthly charts.
TIP: Use access statistics to identify peak hours and plan content.
8. Operation Tips

Here are tips for effective site operation.

Daily Checklist
  • Check and process report list
  • Monitor new posts/comments
  • Check new members
Community Activation Methods
  • Write regular announcements.
  • Reply to member comments to communicate.
  • Run events to encourage participation.
  • Use attendance points to encourage visits.
Please note that unprocessed reports may result in site closure.
9. Login Guide

Member login uses social login methods.

Social Login Options
Google
Google Sign-In — Supported by default on all branches.
Apple
Apple Sign-In — Apple Sign-In only works on Apple apps (iPhone) and is automatically supported when developing an app.
Kakao
KakaoTalk Sign-In

To use KakaoTalk login, the branch must create an app in the KakaoTalk developer account and register the KakaoTalk login settings.

The setup process is not easy, so please contact the root (headquarters).
10. AI Chatbot Guide

You can use the AI chatbot feature on your branch site.

How to Set Up Chatbot
To use the AI chatbot, the operator must add a Chatbot DeepSeek API Key in Dashboard → App Settings.
Please ask about Chatbot DeepSeek API Key setup during seminar sessions.
11. App Force Update Settings

You can set the force update version for the mobile app.

What is App Force Update?
Users with an app version lower than the set version will see an update notification on the app main screen.
When users click the notification, they will be redirected to the set download URL (Google Play Store or App Store).
How to Set Up

Enter the following items on the Dashboard → App Settings page.

  • Android App Version (semver format, e.g., 1.0.0)
  • Android App Download URL (Google Play Store link)
  • iOS App Version (semver format, e.g., 1.0.0)
  • iOS App Download URL (App Store link)
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